Frequently Asked Questions

Rural Bank of Pilar (Sorsogon), Inc. is a community bank dedicated to providing financial services to the people of Pilar and surrounding areas. We offer a range of products including savings accounts, loans, and other financial services tailored to meet the needs of our customers.

Please visit our Contact Us page for our office details. You may call, text, or visit us directly, and our staff will gladly assist you throughout the loan application process.

The bank does not require out-of-the-pocket payment of fees and other charges for loan transactions. Applicable fees and charges will be deducted from the loan proceeds should the loan application be approved and actually availed of by the applicant.

The total time required to process a loan application depends on the type of loan availed of. For new salary loan account, processing will take two (2) to three (3) banking days.

As for all loan applications, the amount you can borrow is determined by how well your application meet our lending criteria and credit conditions. Our employees can provide you with complete information about our lending products and the loan application process.

Yes, borrowers can pay over-the-counter. For salary loan borrowers, however, we encourage automatic payroll deduction for the monthly amortization due.

As an individual depositor, you may just visit any RBPI bank office and bring along with you your valid ID and your initial deposit amount. For further information regarding our deposit products, kindly click DEPOSIT PRODUCT for the list of offerings.

Yes, you may deposit without your passbook. For you to be immediately updated with your deposit balance, we highly recommend that you present your passbook every time a deposit to the account is made.

Yes, you may deposit without your passbook. For you to be immediately updated with your deposit balance, we highly recommend that you present your passbook every time a deposit to the account is made.Yes. Given RBPI’s interoperability within its banking network ( its branches and other other banking offices), a depositor can access and withdraw from his/her account at any RBPI Branch.

You can conveniently obtain another passbook by simply accomplishing a pre-printed Affidavit of Loss for just a minimal charge of Php 150.00 for the notarial fee and Php 100.00 for the replacement passbook.

You can update your personal details by visiting any Rural Bank of Pilar (Sorsogon), Inc. branch or Branch-lite Unit (BLU) near you. Kindly bring the necessary documents needed for further review and checking by our bank representative/s for personal information validation purposes.

Yes. For more details, visit www.bsp.gov.ph.

The Bank’s products and services are classified into Deposit Products, Loan Products, and Other Services. For further information about RBPI’s products and services, click PRODUCTS AND SERVICES.

All branches and Branch-Lite Units (BLUs) are open from Mondays to Fridays from 8:30am to 3:00pm with no noon break.

Our banking offices are located in the Municipalities of Pilar, Casiguran, Castilla, Bulan, and Sorsogon City in the province of Sorsogon; and in Bacacay and Daraga in the province of Albay.